This policy covers jurl cloud (cloud.jurl.dev) and this website. Leer en español.
Who is responsible
The controller of your personal data is Raimundo García León, in Spain. Write to info@jurl.dev for anything about your data.
What we keep and why
| Data | Why | Legal basis |
|---|---|---|
| Your email, name and picture, and the organizations you belong to | To sign you in and run your account | Contract |
| What you put in: questions, sheets, the pages read for them, files, alerts | To give you the service | Contract |
| Usage: page reads, costs, the sign-in and API activity of your organization | To bill plans, show you your usage, and keep an audit record for your organization | Contract and legitimate interest |
| Technical logs of the service (errors, sign-in attempts) | To keep the service secure and stop abuse | Legitimate interest |
| Billing: plan, subscription and payment status | To charge and invoice paid plans | Contract and legal obligation |
We do not sell your data, we do not show ads, and we do not use what you put in jurl cloud to train models. We send you emails about your account and your sheets (sign-in codes, alerts, summaries you turn on), not marketing.
Who helps us process it
We use providers that process data on our behalf, under contract, only to run jurl cloud:
- Hosting in Austria (servers and database) and file storage in the EU.
- Email delivery, in the United States.
- Language model and image analysis providers, which receive the text of the pages being read, your question, and the images to analyse, to produce the answer. They do not receive your account details. Some are in the United States and some in China.
- Search providers, in the United States, which receive the search terms used to find pages for a sheet.
- Network providers, which pass page requests to the sites being read.
- Cloudflare, which serves this website and counts visits to it and to jurl cloud anonymously.
- Stripe, which sells paid plans to you as reseller and handles the payment. For the payment, Stripe is responsible for your data under its own privacy policy; we never see your card.
When data leaves the European Economic Area, we rely on an adequacy decision of the European Commission (such as the EU-US Data Privacy Framework) or on the Commission’s standard contractual clauses.
Pages that contain personal data
jurl cloud reads public web pages. If you ask it to read pages that contain personal data, you decide what is collected and why, and you are responsible for having a lawful reason for it. We process that data on your behalf and only to give you the service. Write to us if you need a data processing agreement.
Apps you connect
You can connect AI assistants such as Claude or ChatGPT, or your own software, to jurl cloud with an API key or a sign-in. They then receive the sheets, rows and changes they ask for, within what your role allows, and can make sheets when you ask them to. You choose to send that data to them, and each one handles it under its own terms. Every connection shows in your organization’s API keys, and you can revoke it there at any time. See jurl in Claude and ChatGPT.
How long we keep it
- Your account and your organization’s data: while you use jurl cloud.
- The record of each page read: 7 days on the Free plan, 90 days on paid plans.
- A deleted organization is kept for 30 days, so it can be restored on request, and then erased for good, files included.
- Encrypted backups keep a copy for up to 8 weeks after something is deleted. If a backup is ever restored, what was deleted is deleted again before the service reopens.
- Technical logs: only as long as needed to run and fix the service. jurl cloud keeps no access logs with IP addresses.
- Billing records: as long as tax law requires.
Your rights
You can ask us to access, correct, erase or export your data, to restrict its use, or object to it. Much of this you can do yourself from the console: anyone can export their own data and delete their account, and owners can export their organization’s data. For the rest, write to info@jurl.dev; we answer within a month.
If you think we handle your data wrongly, you can complain to the Spanish data protection authority, the AEPD.
Cookies
jurl cloud only stores what it needs to keep you signed in. Neither jurl cloud nor this website uses cookies to track you. Both count visits anonymously with Cloudflare Web Analytics (the page, the site a visit came from, the browser and the country), with nothing that identifies you; pages opened from a private link, such as shared sheets and invitations, are not counted. This website also keeps its own anonymous count of visits and installs (the site a visit came from and its country) and remembers in your browser the theme you chose and where your visit came from. When you try jurl on the CLI page, the page you give is read through the same providers as jurl cloud, and your IP address is kept for one day, only to limit the number of tries.
Changes
If we change this policy in a way that matters, we tell you by email before it applies.